Faq
Frequently Asked Questions
What products do you offer?
EterneVita specializes in high-quality home essentials, including Bedding & Textiles, Storage & Organization solutions, Kitchenware, and Home Decor items. Our products are designed to enhance comfort and functionality in your living spaces.
How can I place an order?
You can easily place an order by browsing our product categories, selecting your desired items, and proceeding through the secure checkout process. No account registration is required to make a purchase.
What payment methods do you accept?
We accept major credit cards, debit cards, and PayPal for all transactions. All payments are processed through encrypted channels to ensure your financial information remains secure.
Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping costs and delivery times vary based on your location. You can view detailed shipping information during checkout.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team at [email protected] to initiate a return and receive further instructions.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to monitor your package's delivery status.
How do I contact customer support?
For any inquiries or assistance, please email us at [email protected]. Our team aims to respond within 24-48 hours during business days.
Are your products eco-friendly or sustainable?
Many of our products, especially in Bedding & Textiles and Home Decor, are made from sustainable materials. Look for the "Eco-Friendly" badge on product pages for more details.