Privacy policy

Introduction

At EterneVita, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website and purchase our products, including Bedding & Textiles, Storage & Organization, Kitchenware, and Home Decor items. By using our site, you consent to the practices described herein, in compliance with applicable laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information We Collect

We may collect the following types of information:

  • Personal Information: Such as your name, email address, shipping address, and payment details when you make a purchase or contact us.
  • Technical Information: Including your IP address, browser type, device information, and cookies to enhance your browsing experience and analyze site usage.
  • Communication Data: Records of correspondence if you reach out to us via email or other channels.

We collect this information solely for legitimate business purposes and with your explicit consent where required by law.

How We Use Your Information

Your data is used for the following purposes:

  • To process and fulfill your orders, including shipping and customer service.
  • To communicate with you about your purchases, updates, or promotional offers (if you have opted in).
  • To improve our website, products, and services through analytics and feedback.
  • To comply with legal obligations and prevent fraudulent activities.

We do not sell or rent your personal information to third parties for marketing purposes.

Data Storage and Protection

We implement robust security measures to safeguard your data:

  • All personal information is stored on secure servers with encryption and access controls.
  • We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
  • Regular security assessments are conducted to prevent unauthorized access, disclosure, or destruction of your information.

While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights Under GDPR and CCPA

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct inaccurate data.
  • Deletion: Request deletion of your personal information, subject to legal exceptions.
  • Opt-Out: Object to the processing of your data for certain purposes, such as marketing.
  • Data Portability: Receive your data in a structured, commonly used format.

To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze traffic. You can manage your cookie preferences through your browser settings. For more details, refer to our separate Cookie Policy.

Third-Party Sharing

We may share your information with trusted third parties only for essential services, such as payment processing, shipping, and analytics. These parties are contractually obligated to protect your data and comply with privacy laws. We do not allow them to use your information for independent purposes.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page, and we encourage you to review it regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please email us at [email protected]. We are dedicated to addressing your inquiries promptly and in accordance with applicable regulations.