Terms of service
User Agreement
By accessing and using EterneVita's website and services, you agree to comply with and be bound by these Terms of Service. These terms govern your use of our site for purchasing bedding & textiles, storage & organization, kitchenware, and home decor products. If you do not agree with any part of these terms, please refrain from using our services.
EterneVita reserves the right to modify these terms at any time without prior notice. Continued use of the site after changes constitutes acceptance of the updated terms.
Limitation of Liability
EterneVita shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services, including but not limited to damages for loss of profits, data, or other intangible losses. Our total liability for any claims related to your use of the site or products is limited to the amount you paid for the products in question.
We are not responsible for any issues caused by factors beyond our reasonable control, such as natural disasters, supplier delays, or technical failures.
Intellectual Property Protection
All content on this website, including text, graphics, logos, images, and product designs, is the property of EterneVita or its licensors and is protected by international copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
Users may not use our intellectual property for any commercial purpose without express written permission from EterneVita.
Refund Policy
We offer refunds for products within 30 days of purchase, provided the item is unused, in its original packaging, and accompanied by a valid proof of purchase. Refunds will be processed to the original payment method after we receive and inspect the returned item.
Certain items, such as personalized or custom products, may not be eligible for refunds unless defective. Shipping costs are non-refundable unless the return is due to an error on our part.
To initiate a return, please contact our support team at [email protected] with your order details.
Dispute Resolution
Any disputes arising from your use of EterneVita's services or products shall be resolved through friendly negotiation. If negotiation fails, disputes will be settled through binding arbitration in accordance with the rules of the International Chamber of Commerce, rather than in court.
By using our site, you waive any right to participate in class-action lawsuits or class-wide arbitration.
Contact Information
For any questions or concerns regarding these Terms of Service, please reach out to us at [email protected]. We aim to respond to all inquiries promptly.